Access Corrections is a secure, digital platform developed by Keefe Group that enables friends and family members to send funds, messages, and other forms of support to incarcerated individuals. It serves as a bridge between loved ones and inmates by streamlining financial transactions, such as depositing money into commissary or trust accounts. The service also offers electronic messaging, photo sharing, and the ability to purchase approved items, depending on the facility. Accessible via the web or the Access Corrections mobile app, the platform is used by correctional facilities across the United States. Its goal is to provide a simple and safe way to maintain communication and support systems for inmates, which can have a positive effect on rehabilitation and morale.
Pros and Cons
Pros:
Fast and secure money transfers to inmate accounts.
Available online and through a mobile app for convenience.
Multiple payment options including credit/debit cards and bank transfers.
Allows messaging and photo sharing in supported facilities.
Offers 24/7 access for submitting transactions.
Clear tracking and history of all transactions.
Supports commissary purchases in some institutions.
Cons:
Transaction and processing fees can be high depending on the method used.
Not available in all correctional facilities.
Delivery of messages and photos can be delayed due to screening processes.
Limited customer service availability reported by some users.
Dependent on facility rules and limitations, which vary widely.
Key Features
Secure money transfers to inmate commissary or trust accounts.
Electronic messaging with participating correctional institutions.
Photo upload and delivery functionality (subject to approval).
Support for both one-time and recurring payments.
Transaction tracking and printable receipts for user records.
Mobile app for Android and iOS devices.
Multilingual support for broader accessibility.
24/7 availability for deposits and messaging.
Optional email and SMS notifications for updates.
Integration with other Keefe Group services in some locations.
Functions
Send money directly to inmates in participating facilities.
Compose and send electronic messages to an inmate’s account.
Upload and submit approved photos for review and delivery.
Check the status of transactions and message delivery in real time.
Schedule recurring deposits for consistent support.
Receive confirmation emails and track deposits or messages.
Manage account details including payment methods and security settings.
Contact support for assistance with failed or delayed transfers.
Browse FAQs and help documentation through the website or app.
Receive push notifications and updates via the mobile app.
How to Use Access Corrections
Click the button "Check All Versions" below to download and install it.
Visit accesscorrections.com or download the Access Corrections app from your app store.
Create an account by entering your personal information and setting up a secure password.
Log in and search for the facility and inmate using their name or ID number.
Choose a service: deposit funds, send a message, or upload a photo (if available).
Select the payment method and enter the amount you wish to send.
Review all details and confirm the transaction.
Use the dashboard to monitor the status of your payments or messages.
Set up notifications to receive alerts for completed transactions or responses.
Repeat the process or schedule recurring payments as needed.
Contact support if you encounter issues or need help with a specific transaction.
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