GettingOut Visits is a communication platform designed to help families and friends stay connected with incarcerated individuals through secure video visits, texting, and phone calls. Developed to reduce the barriers of distance and scheduling, the service provides a convenient way to maintain relationships, offer emotional support, and encourage rehabilitation while someone is in custody. The platform is accessible via computers, smartphones, or tablets, offering both scheduled and on-demand sessions. Its intuitive design enables users to send messages, make calls, and share time through monitored video communication in compliance with correctional facility rules. While it does not replace in-person visits, GettingOut Visits helps bridge the gap by making interaction more accessible, reliable, and structured for both parties.
Pros and Cons
Pros:
Provides secure and convenient communication with incarcerated individuals.
Reduces the need for frequent travel to correctional facilities.
Multiple communication options, including video visits, texting, and calls.
Accessible via mobile apps and web browsers for greater flexibility.
Encourages family bonding and emotional support during incarceration.
Helps reduce feelings of isolation for both the incarcerated person and their loved ones.
Offers scheduled and on-demand sessions for convenience.
Simple setup with user-friendly instructions.
Cons:
Services are fee-based, which can be costly over time.
Internet connectivity issues may disrupt calls or video visits.
All communications are monitored, limiting privacy.
Availability varies depending on correctional facility participation.
Not a full replacement for face-to-face visits and physical contact.
Technical glitches or system outages can interrupt communication.
Requires an account setup that may be confusing for less tech-savvy users.
Key Features
Secure video visit system accessible through computers and mobile devices.
Two-way texting for quick and convenient communication.
Calling options that allow families to stay connected via monitored phone lines.
On-demand and scheduled visit options for flexibility.
Simple account management with prepaid credit loading for services.
Integrated calendar system to schedule visits and avoid conflicts.
Compliance with facility security rules and monitoring requirements.
Notifications and reminders for upcoming visits and calls.
Cross-platform access with apps available on iOS and Android.
Real-time status updates on visit availability and connection quality.
Functions
Facilitates secure, real-time communication between inmates and their families.
Allows users to set up scheduled video visits with flexible time slots.
Enables instant texting for quick updates and check-ins.
Provides prepaid account options to manage call and text costs efficiently.
Sends automated reminders and alerts for upcoming sessions.
Supports monitoring functions to comply with correctional regulations.
Tracks usage history for account transparency and spending management.
Offers troubleshooting support for connection and technical issues.
Encourages continued contact to promote rehabilitation and family stability.
How to Use
Visit the GettingOut website or download the mobile app from the iOS App Store or Google Play.
Create an account by entering personal details and verifying your identity.
Add funds to your account through secure payment methods to enable texting, calls, and visits.
Select the correctional facility where your loved one is located to link communication options.
Schedule a video visit using the integrated calendar or choose on-demand if available.
Send a text message through the platform for quick communication.
Initiate phone calls by following the in-app instructions and ensuring credits are available.
Confirm session times and prepare for stable internet or mobile data connection.
Log in before the scheduled visit and follow facility guidelines for participation.
Stay consistent by checking notifications and maintaining balance for uninterrupted access.
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