SmartHub is a customer-service and account-management app designed to help utility users conveniently access and manage their electric, water, or broadband accounts from one place. The app provides a streamlined experience that allows users to view real-time usage data, pay bills securely, report service issues, and receive notifications directly from their utility provider. By centralizing essential information and communication tools, SmartHub reduces the need for in-person visits or phone calls, giving customers a more efficient way to stay informed and in control of their services. Whether monitoring monthly consumption, updating payment methods, or checking outage updates, SmartHub makes account management simple, intuitive, and accessible from any mobile device.
Key Features
Real-time utility usage tracking with charts and graphs that help users understand consumption patterns.
Secure mobile bill payment options including credit card, debit card, or bank transfer.
Push notifications for billing reminders, outages, service updates, and provider announcements.
Outage reporting tools that let users notify their utility provider instantly when disruptions occur.
Account-management features for updating personal information, billing addresses, and payment preferences.
Paperless billing support for convenient and environmentally friendly statement delivery.
Detailed history logs for billing, payments, and usage over time.
Multi-account support for users who manage several properties or utility services.
Pros & Cons
Pros:
Centralizes all utility information, making bill management and usage tracking more convenient.
Provides timely alerts that help users avoid missed payments or unexpected outages.
Improves transparency with clear, easy-to-read consumption data.
Reduces the need for customer service calls by offering in-app reporting tools and self-service options.
User-friendly interface suitable for customers of varying technical familiarity.
Cons:
Functionality may vary depending on the user’s specific utility provider and available integrations.
Requires internet access for most features, limiting use in areas with poor connectivity.
Some users may experience sync delays when providers update usage data.
Not all utilities support every advanced feature, such as detailed consumption charts or outage mapping.
Functions
Displays real-time and historical usage data, helping users monitor electricity, water, or broadband consumption.
Allows customers to pay bills securely through multiple payment methods within the app.
Enables users to submit outage reports or service issues directly to their provider without calling.
Provides a communication channel for receiving announcements, rate changes, and scheduled maintenance updates.
Stores payment history, bill statements, and usage records for easy future reference.
Supports account switching for users with multiple service locations, such as homeowners or property managers.
Offers paperless billing enrollment to simplify documentation and reduce paper waste.
How to Use
Click the button "Check All Versions" below to download and install it.
Open SmartHub and create an account or log in using the credentials provided by your utility company.
Verify your service account by entering your customer information so the app can sync with your provider’s system.
Explore the dashboard to view current usage, upcoming bills, and recent notifications.
Set up your preferred payment method for quick and secure bill payments within the app.
Use the outage reporting feature if you experience service disruptions, providing details directly from your mobile device.
Customize notification settings to receive updates about billing cycles, outages, and service alerts.
Monitor your long-term consumption trends to identify ways to reduce usage and manage spending more effectively.
0 
