Xfinity

  •  3.6
  • Verified Safety

ADVERTORIAL

Xfinity is a brand owned by Comcast that offers a comprehensive range of telecommunications services, including high-speed internet, digital cable TV, phone services, and home security solutions. Launched in 2010, Xfinity has grown to become one of the largest service providers in the United States, known for its broad coverage and advanced technology. The Xfinity platform provides customers with fast internet speeds, a wide selection of TV channels, and innovative smart home devices. Its ecosystem is designed to deliver seamless connectivity and entertainment experiences across multiple devices, catering to residential and business users alike.

Pros and Cons

  • Pros:

    • Wide availability across many urban and suburban areas in the U.S.

    • High-speed internet plans with options up to gigabit speeds.

    • Extensive TV channel lineup, including on-demand and streaming integration.

    • Advanced Xfinity X1 platform with voice remote and personalized recommendations.

    • Bundling options for internet, TV, phone, and home security services.

    • Reliable network infrastructure with frequent upgrades.

    • Mobile app for managing services and streaming content on the go.

  • Cons:

    • Customer service can sometimes be inconsistent or slow.

    • Prices may be higher compared to competitors, especially after promotional periods.

    • Data caps on some internet plans, leading to potential overage fees.

    • Equipment rental fees can add to the overall monthly cost.

    • Limited availability in rural or remote areas.

Key Features

  • High-speed internet with various tier options, including gigabit plans.

  • Xfinity X1 TV platform offering voice-controlled remote and on-demand content.

  • Comcast Flex, a streaming TV device for internet-only customers.

  • Xfinity Mobile providing cellular service with flexible plans and nationwide coverage.

  • Home security and automation through Xfinity Home services.

  • Extensive Wi-Fi hotspot network available for subscribers nationwide.

  • User-friendly mobile app for account management, billing, and streaming.

  • Parental controls and content filters for safer viewing.

  • Cloud DVR with substantial storage for recorded shows and movies.

Functions

  • Provide fast and reliable internet connectivity for browsing, streaming, gaming, and remote work.

  • Deliver live TV channels, on-demand movies, and streaming apps via the Xfinity X1 platform.

  • Enable users to record, pause, and rewind live television with cloud DVR capabilities.

  • Offer home phone services with features like voicemail, call forwarding, and caller ID.

  • Control home security devices including cameras, alarms, and smart locks remotely.

  • Access Xfinity Wi-Fi hotspots in public locations to stay connected outside the home.

  • Manage accounts, view bills, and troubleshoot services through the Xfinity app or website.

  • Stream content on multiple devices simultaneously, including smartphones, tablets, and smart TVs.

How to Use Xfinity

Click the button "Check All Versions" below to download and install it.

  • Step 1: Visit the official Xfinity website or contact customer service to check service availability in your area.

  • Step 2: Choose a service plan that fits your needs, whether it's internet, TV, phone, or a bundle.

  • Step 3: Place an order online or schedule an installation appointment.

  • Step 4: Set up your Xfinity equipment such as the modem, router, or X1 TV box following provided instructions or with professional help.

  • Step 5: Download the Xfinity app on your smartphone or tablet to manage your account, pay bills, and access streaming services.

  • Step 6: Use the Xfinity X1 remote to navigate TV channels, search for shows, and control recordings.

  • Step 7: Customize your home Wi-Fi network and set parental controls if needed through the app or website.

  • Step 8: For Xfinity Home security users, install smart devices and monitor your home remotely via the app.

  • Step 9: Connect to Xfinity Wi-Fi hotspots when outside your home using your Xfinity credentials.

  • Step 10: Contact Xfinity support online or by phone for assistance or to upgrade your services.

ADVERTORIAL

User comments

1

The Xfinity app is terrible! I was trying to activate our new modem and it was completely unhelpful. It kept telling me to download the new xfinity app while I was in the app and would not help me activate my new modem at all. However, the xfinity live agent was very helpful and polite. The agent solved my problem though it did take a bit. They never gave up and stayed with me until I was able to connect to the internet fully. So app is terrible, but agents are great."

1

This app isn't great. Half of it doesn't work and it crashes about 3/4 of the time. It you have a question, the help section keeps on connecting me to a blank page. It is o.k with controlling devices when it does work. I wish they would improve their customer service all together. They have horrible communication with their customers. Note: This is a place to review the app not the service. It is confusing to me to see people complaining about Xfinity service on an app review thingy. Thank you!"

1

I work in IT. This is the silliest "professional" interface I've ever had to browse. It's very obvious that the person who created this has NEVER used it. Example: In account settings, if you tap "Your Activity", it doesn't go anywhere or do anything. It redirects you back to the account settings. I had to get on the phone for 20 minutes to request that my device be paused (allegedly, you can do it through the app, but the feature DOES NOT EXIST in the interface. You can only restart your modem)"

Similar Apps
  • 登录
社交账号登录